Collaborative Communication for the Workplace
Communication for Life: Supporting people who support people.
Specialising in NGOs, community organisations, social service-oriented businesses.
“Having worked in NGOs and social services myself, I know intimately both their significant importance and potential for positive social change and also the high burn out rate of people working in these often undervalued roles.
I am passionate about supporting the wellbeing of individuals and teams who are serving humanity.”
There’s such a wealth of research now on the positive impact of empathy and effective communication in the workplace, that authorities such as The Harvard Business Review lists empathy as a core competency for leaders.
Nonviolent Communication (NVC) has a proven track record in many countries around the world as a very effective communication model for the workplace.
“Upon becoming CEO of Microsoft in 2014, Satya Nadella confronted its legendarily combative culture by urging the company’s top executives to read Marshall Rosenberg’s Nonviolent Communication, A Language of Life, which preaches the power of empathy, self-awareness, and authenticity in collaboration in the workplace, at home, and beyond.”
In social service organisations collaboration, mutual respect and support are essential for maintaining morale, wellness and effectiveness.
Training in NVC can help address common issues effectively and harmoniously, whether you are management or staff. For example:
- An irritating co-worker
- Emotional and physical burnout
- A staff member who submits incomplete work
- Criticism from a boss
- Conflict with a client
- Endless meetings that go nowhere
- Power struggles
- Lack of commitment to the work
Competency in NVC may result in:
- Increasing capacity for empathy
- Improved self-connection and self-care
- Building trust and mutual respect
- Managing conflict with win-win outcomes
- Increasing accountability to the vision of the organisation
- Bringing fun to the workplace
- Confidence in taking risks, asking for help
- Giving and receiving effective feedback
- Increasing effectiveness and efficiency of meetings
- Everyone feeling valued and appreciated
- Empowerment whatever your place in the organisation
Past and Present Clients Include…
Further reading on Empathy and Nonviolent Communication in the workplace: